payment

Payment is due at the time of checkout regardless of shipping.

shipping

Items are shipped out within 3-5 business days each week. Delivery time does not include weekends. There may be additional delays due to weather, holiday, and USPS exceptions beyond our control. Orders of $50 or more will have FREE Standard Shipping otherwise shipping is a flat $4.95.

Undeliverable Packages:
If the address provided is incorrect and undeliverable by USPS, the customer will be responsible for any additional postage fees that are incurred. A flat rate $5.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address.

Shipping will not be refunded. 

returns

Returns are accepted. You have up to one year to return/exchnage your SeneGence products on beauty and skin care. Return shipping will be covered by the customer. If you are exchanging the item for another item you will also pay shipping cost.

• All clothing returns must be returned in 21 days from purchase.

• Clothing Sale items and accessories are FINAL SALE & cannot be returned.

• Swimwear is FINAL SALE

• All clothing and accessory merchandise must be returned unworn, unwashed, and in original condition with tags attached. If items have makeup, deodorant, or other stains/odors, you WILL NOT be given credit.

• Shoes must be returned in their original box (if came in one) and placed inside an additional protective shipping box.

• ALL Graphic items are made to order, therefore they are FINAL SALE

• Return shipping fees are to be covered by the customer, unless the item is damaged, then we would pay for the returned shipping.